Privacy Policy

1. Introduction

TigerIdentity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our continuous identity platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Billing and payment information
• Identity data you configure in the platform
• Policy configurations and access rules
• Support requests and communications

2.2 Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Access logs and decision audit trails

3. How We Use Your Information

We use collected information to:

• Provide and maintain the TigerIdentity platform
• Process access decisions and enforce policies
• Generate audit logs and compliance reports
• Improve our services and develop new features
• Communicate with you about updates and support
• Detect and prevent security incidents

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist in platform operations
• Law enforcement when required by law
• Business partners with your consent
• Affiliated companies for platform improvements

5. Data Security

We implement industry-standard security measures including:

• Encryption in transit (TLS 1.3) and at rest (AES-256)
• SOC 2 Type II compliance
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Data isolation between tenants

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Audit logs are retained according to your configured retention policy (default: 90 days). You may request data deletion at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers outside the EEA.

9. Cookies and Tracking

We use essential cookies for platform functionality and optional analytics cookies with your consent. You can manage cookie preferences in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the platform. Your continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at: